Our sales support department is staffed by knowledgeable representatives who are committed to customer satifaction. We strive to offer excellence with service that is friendly, dependable, honest, and easy to do business with.
Our Finance & Accounting Department supports our sales force by providing them with reports and other tools to keep them organized.
From website inquiries to opportunities from special events & shows, qualified leads are managed with our defined sales process that exists within our Customer Relationship Management technology “Pipeline”.
“Pipeline”, our Customer Relationship Management technology & sales process program thoroughly tracks and reports on all business connections. We have compiled marketing data from over 10,000 channel partner & end-user contacts
Sales Reporting is submitted electronically and imported into dynaMACS. Sales Managers have fast, flexible, and up-to-date information to support sales. Custom-developed reporting keeps our Sales and Marketing efforts focused on forward planning and guided business growth.
Information is communicated in “real time”. Our team provides valuable sales reporting, marketing intelligence, and up to date data on focused accounts and the current needs of customers. We manage forward looking sales to customers with our customized use of Pipeline. This management software allows our selected partners to know the status and progress of opportunities in the sales cycle from start to finish.
Sales support is imperative to our sales force. Having sales support, this allows our Regional Managers to focus on what they do best, making sales calls with our channel partners and end users. Sales Support adds value to the FactoryLink Regional Managers & sales channel.
• Database Management
• Literature Requests
• Consignment & Property Management
• Show, Tell, & Sell Tools Management
• Promotional Merchandise
• Principal Rationalizations
• Principal Set Up & Termination
• And what the Regional Managers love the most… LESS PAPERWORK!
From trade shows to open houses, we plan for a variety of events. We plan our budgets accordingly and reserve hotels for not only our Regional Managers, but for those they are working with. We participate in these events to promote our Principal’s products, learn about our competitor’s products and build relationships with our distributors and end users. Communication is very key in planning these events. Event planning includes…
• Principal Visits to our Territory
• Open Houses
• Channel Partner Events
• Sales Meetings
Our mission is to simply be the best professional sales organization to do business with. We will achieve this by exceeding all expectations as measured by our clients, distributor partners and the manufacturers we proudly represent.
Phone: 1 (740) 392-0330